As Black Friday and Buy Local Saturday approach our story may help someone else. While en route from Georgia to Michigan for a wedding my husband and I had car trouble in Blue Ash, just north of Cincinnati, Ohio. Karen and Don Schnitzler, owners of Don's Auto Repair, came to our rescue. They quickly diagnosed our alternator / battery problem, fixed it, flushed and filled our radiator, and got us back on the road. They even loaned us their personal car so we could get lunch while our car was being serviced in their clean and comfortable shop. The most impressive observation regarding their superior customer service was Karen calling their customers to thank them for their businesses, make sure that the vehicle problem was solved, and obtain feedback. No wonder this independent business is about to celebrate 75 years of service to the community. Thank you, Don and Karen. You made an unfortunate situation a great experience. - Mary A.
My family has used Don's Auto Repair Inc. in Blue Ash for several years. This is beyond doubt the BEST independently owned auto repair shop in town. Karen at the desk is friendly and helpful. Don and Chad are very knowledgeable and up front. These are the folks I trust to keep me on the road. Give them a try, you will not regret it! - Jordan Y.
Our family has known this family for many years an have always had excellent reviews in regard to their work services. On a personal level, I could not ask for any better services from a professional company. They even provided me with a Getaround car while they changed my tires. Have you ever heard of any company doing such great things for the community and their people? For the concern of people and their property, there is no other company that can not only be trusted but also provides such excellent service. For that I thank them, and hope they can continue to demonstrate what reliability really is all about in comparison to what other companies would offer. - Sarah S.
I have been a customer for 31 years. I would not consider going anywhere else. Family business that is trustworthy and very well run. - Aaron B.
Great service at a fair price. My family has been taking our cars to Don's ever since we got married. We have three vehicles that all go to Don's for any service and/or repairs needed. I highly recommend you swing by and have a talk with them before deciding to take your car anywhere else. - John K.
This is a great family-run auto shop with fair rates and excellent service. The staff was willing to drop me off at work (a few miles away) while my car was getting serviced on multiple occasions. They even sent me a thoughtful Christmas card with a $25 coupon for my next service appointment. They were always friendly, professional, and willing to discuss each charge in detail. - John B.
I live in Fairfield and take my car to Don's in Blue Ash. Why? Because it's worth it. Good work, fair price, no pushy maintenance, straight talk. Like a good doctor, once you find a good mechanic, you stick with him. - Isaac S.
I took my car to Don's to diagnose and fix a problem that I could not figure out. They gave me a loaner and had my car back to me the next day. The price was very fair and the service was exceptional. I will not hesitate to bring all my future business to this shop! If you are looking for a mechanic you can trust, look no further! - Mark L.
Great job! Terrific staff. Honest and trustworthy. - Jeff R.
Every time I take my vehicle into Don's Auto Repair, I know I will get an honest detailed review of the status of my vehicle. I would highly recommend this repair shop! - Tracy F.